Privacy Policy

Who we are
Our website address is: http://houseofhopeandhealing.ca/

What personal data we collect and why we collect it

Personal Information

Your name, email address and/or phone number. We treat this information as "Personally Identifiable Information" or "PII".


COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


How we use your Data

We use the information you provided to us including Personally Identifiable Information for the purpose of  Providing Information and Services requested by you, Communicate with you,  Provide customer support and to Verify your information.


Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can request to delete or delete any personal information that you have provided to us and you may contact us using this link or use Contact Us page.  Upon deletion all private and personally identifying information from your profile will be deleted. Once deleted, your account is gone and can not be restored.


What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Where we send your data

We do not share, sell, rent your information or exchange mailing lists.


Changes to the Privacy Policy

We reserve the right to modify or change this policy at any given time without prior notice unless we advise otherwise. We encourage our users to check our Privacy Policy from time to time for the update. By continuing to use this website (services) will indicate that you agree such changes. If you disagree the terms of our Privacy Policy, we encourage you to discontinue to use our website and exit immediately.