House of Hope and Healing


We provide hope and support, empowering people to renew their lives as they come to know their immense worth and value.

Support is offered in all areas of life

Social, spiritual and emotional healing,

Life skills and relationships,

Recovery from all forms of addiction,

Crisis situations/interventions,

Counseling for individuals, couples or families seeking change.

The first step in a journey is the hardest.

Help is at the end of that step.

About Us


The House of Hope and Healing originated with Rita Hughes’ wish to provide her expertise in a non-institutional setting to those seeking help. She wanted to provide a more spiritual and emotional approach to therapy to support the educational and clinical approach of a public institution. Also, she wished to be able to help not just the individual seeking help but also affected family members. Rita Hughes adopted the name ‘The House of Hope and Healing’, which was registered in 1990, and she obtained the phone number 613-722-hugs (4847). In 1996 The House of Hope and Healing moved to its present location at 14 Bayswater Avenue, Ottawa.


Rita Marie Hughes, RP

Registered Psychotherapist, CRPO-004198

International Certified Alcohol and Drug Counselor, ICADC

ACTheals (formerly Association of Christian Therapists)

Rita Hughes, as Executive Director, has become well known and respected in the mental health and addiction community and her counselling has been expanded to many disorders and personal/interpersonal needs. Her broad expertise helps those receiving treatment for a particular disorder to reveal and receive treatment for other related or underlying disorders such as childhood abuse or eating disorders.


Counselling Services Offered

In an environment of transformation and healing, The House of Hope and Healing offers counselling to individuals, to couples or to families seeking change or who are facing a crisis. Trusting in God and in a spirit of teamwork, all are given tools to experience serenity with God, self and others.

Counselling is offered in many areas, including:

Where relevant, a Twelve Step approach is used.

The Serenity Prayer

God, grant me the serenity to accept the things I cannot change,
Courage to change the things I can, and
Wisdom to know the difference.

Additional Resources

The House of Hope and Healing typically recommends to clients, as appropriate, the services of one or more of the following agencies:

Currently (and in the past) The House of Hope and Healing provides (or has provided) space within our facility to not-for-profit groups such as Anorexia/Bulimia Anonymous, Back to Basics, 12-Step group meetings.

Contact us

We are here to help!

The House of Hope and Healing

14 Bayswater Avenue
Ottawa, Ontario K1Y 2E4

 Phone: 613-722-hugs (4847)


Appointments & More Information


Our fees are determined on an individual basis according to personal circumstances and to insurance coverage available to the person(s) seeking help. Professional counselling services are covered through the plans of some medical insurance companies. Note that most insurers cover a portion of the cost of counselling and many have an upper limit on the total they will pay per year. Please review the coverage available to you. Note also that OHIP does not cover counselling services.

Intake Appointment Request

Counselling appointment times are typically Tuesday, Wednesday and Thursday.



The AGM date has been changed to Friday, May 27th, at 7:00 and will not be held at the House of Hope and Healing. The meeting will be on Zoom only.

Please come and join us to hear about our past year, our hopes for the future and to listen to some testimonies of hope and healing.

Support us

How can you help?

Yes! I want to help individuals and families in need!

The House of Hope and Healing has continued to offer counselling help since 1991 largely through financial support from many generous donors. We are most grateful for that support and charitable receipts will be issued for all donations. Our Charitable Registration Number is 88834 1468 RR0001

Donations by cheque (payable to The House of Hope and Healing), can be sent to 14 Bayswater Av, Ottawa, ON K1Y 2E4.

You may also choose to donate through E-transfer. Please be sure to include your full address, so a tax receipt can be sent to you.

Monthly through Canada Helps, using our Charitable Registration Number, above, or click on the "Donate Now" below.

Donations can also be done through the United Way. Workplace donations can be directed to the House of Hope and Healing by giving the Charitable Registration Number.

Memorial contributions are also appreciated.

Donate Now


Operation of The House of Hope and Healing is guided by a Board of Directors.

Board of Directors 2022

Our Mission Statement

The House of Hope and Healing provides counseling to families, individuals and couples seeking change or who are in a crisis situation. Trusting in God and in a spirit of teamwork, all are given tools to experience serenity with God, self and others.

Our Guiding Principles

The House of Hope and Healing offers help to persons of all faiths and welcomes those who do not believe in God.